Your order will be delivered to the address specified by the individual that placed the order. If one or more of the items you have ordered are unavailable at the time of order, we will contact you and give you the option to wait or we will process your request and will complete a full refund. We will inform you immediately by email if this should be the case. CBD Relief ships with USPS and we are not responsible for lost or stolen mail. You will be issued a tracking number at the time of shipping. If an item appears as being delivered, we will not be responsible for lost items. Please establish a delivery policy with your carrier if you are not home.
International orders carry additional shipping charges and must meet regulations for the sale of these products to that country. CBD from hemp products are legal in most locations. It is your responsibility as a consumer to know your local laws and regulations before ordering. There are currently many other countries that allow hemp-based products to be marketed and sold. Contact the local authority to verify that we can ship to your country. If you live in Denmark contact sundhedsstyrelsen in order to obtain a permit to buy this product.
All shipped orders will come from Texas or Florida. Orders are processed and shipped within 24 hours unless otherwise stated. Orders placed during special promotions or on a holiday are excluded. We do not ship on national holidays or on Sundays.
We ship via USPS.
How long before you get your package?
For all orders shipping within the USA, standard shipping time is 3-5 business days. We do offer expedited shipping options, which include: Overnight (1-business day,) 2-business days, 3-business days, and 3-5 business days (standard.) Orders need to be placed Monday-Friday 8:00am-4:00pm CST or SAT before 11AM for the order to ship the same day. All orders placed after 4:00pm CST M-F, after 11AM on Sat, Sun all day and on federal holidays will ship the following business day. For orders going to PO Boxes, we use USPS and expedited shipping options are not available.
ORDERS OUTSIDE THE USA:
For all orders shipping outside of the USA, your order will come from the USA. We process orders within 24 hours from the order being submitted, unless otherwise stated. Orders need to be placed Monday-Friday 8:00am-4:00pm CST or SAT before 11AM for the order to ship the same day. All orders placed after 4:00pm CST M-F, after 11AM on Sat, Sun all day and on federal holidays will ship the following business day. We do not ship on national holidays. We ship using the standard USPS shipping method
We ship worldwide but some countries have import regulations that delay the transportation of hemp based products. We hope that soon all the world will learn about hemp solutions, meanwhile we will notify you immediately if an inspection from your postal service or customs delays your package.
This agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of USA, San Antonio, TX without giving effect to any principles of conflicts of law.